MANAGED IT SERVICES

TBE’S managed IT services provide an all-inclusive approach to address WEBSITE DEVELOPMENT, cloud hosting, security and compliance, and the solutions to meet day to day IT needs. the best part is, we solve 45% of tickets before the end user realizes there’s aN ISSUE.

Overcoming Everyday IT Challenges

Powering corporate-level IT solutions can be daunting. Many companies simply don’t have the staff, resources, or IT backgrounds to implement and maintain top performing virtual environments. Sound familiar? Most of our clients face the same issues:

Insufficient Staffing

One of the biggest challenges our clients face is not having enough highly skilled technical staff to implement and maintain cutting edge technology solutions that will keep their businesses competitive in today’s markets.

Compliance Adherence

Adhering to ever-changing compliance regulations requires vast amounts of time and resources that can quickly become unmanageable. Every industry from the financial services sector to healthcare has specific guidelines that our clients struggle to keep up with.

Lack of Strategic IT Direction

Many companies know they want to improve their IT infrastructure, but aren’t sure where to start. A lack of strategic IT direction can lead to sunk costs on ill-fitting solutions, unnecessary equipment, or an unrealistic timeline and roadmap.

IT Expertise

As a gold level Citrix partner we’ve mastered a wide range of Citrix tools and techniques. Our expertise includes:
Office 365 Setup, Migration, and Management

Office 365 Setup, Migration, and Management

Antivirus Management

Antivirus Management

NetScaler Support

NetScaler Support

Network Monitoring and Troubleshooting

Network Monitoring and Troubleshooting

Email Security, Compliance, and Backups

Email Security, Compliance, and Backups

2 Factor Authentication

2 Factor Authentication

Active Directory Federation Services

Active Directory Federation Services

End UseStorage Management and Optimization

End UseStorage Management and Optimization

Active Directory

Active Directory

Hybrid Hosted, Cloud, and On-Site Management

Hybrid Hosted, Cloud, and On-Site Management

Documentation Automation in Real Time

Documentation Automation in Real Time

Load Balancing

Load Balancing

Site Redundancy

Site Redundancy

WAN Redundancy

WAN Redundancy

Desktop & Server Management and Optimization

Desktop & Server Management and Optimization

Endpoint Patching

Endpoint Patching

CISCO Routers, Switches, ASA, VOIP Support

CISCO Routers, Switches, ASA, VOIP Support

Windows and Mac OS

Windows and Mac OS

Business Benefits Our Clients Count On

We believe technology should enable our clients to do more, not create extra work. Our managed IT support makes this possible by handling all aspects of security, compliance, cloud and hosting, planning, and ongoing support.

Technology That Works

The best technology solutions are invisible. That means our clients’ virtual environments are never down. Their employees aren’t wasting time waiting for apps to load. And their technology integrates so seamlessly with their business processes they barely notice it. In short: we deliver technology that works.

Controlled IT Costs

Before we begin our managed IT support, we always work with our clients to set a budget and prioritize their remediation and upgrade path so they can plan their technology investments and costs. Because Whitehat operates on a fixed, pay per use model, there is never any pressure or surprises.

Proactive Remediation

We help companies of all sizes stay competitive by continuously monitoring their systems and making necessary updates to avoid system or security failure. In fact, 40% of all issues are identified and resolved before end users report them. 

White Glove Service

All of our solutions are fully customized. When our clients partner with Whitehat, they can expect white glove service for their very own vCIO that helps them set and achieve their technology goals. Whether they need basic system IT support or a full cloud migration, we have the tools for the job.

Flexible Scalability

Business growth, seasonality, and changes in the market are never a hurdle for our clients. All of our technology solutions are built to accommodate growth, and agile enough to scale back when necessary. Our managed it services program adapts to our clients’ needs as they adapt their business.

Continuous Compliance Monitoring

Peace of mind means knowing that our technology solutions are always on par with industry compliance standards. We know compliance regulations can make or break our clients’ success so we’re constantly monitoring for updates and implementing the newest requirements.

Complete Data Security

Our clients expect top-of-the-line data security, and we wouldn’t expect anything less. Data is one of the most valuable assets in today’s economy, so we protect our clients’ business information and transactions with the most current tools to fend off hackers and malware.

Day and Night Support

No matter what systems our clients currently use, or where they want to go on their technology roadmap, we keep things running behind the scenes. We’re here to provide 24/7 support for Mac and Windows. When our clients partner with Whitehat, their technology works for them, not the other way around.

THE BROS ENTERPRISE

Isokolo, Limbe
SW Cameroon
+237 680081929
+1 240 615 0648

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